Introduction to Cisco Networking Technologies (INTRO 640-821)

Design and Support is one of three major topic categories on the CCNA INTRO 640-821 exam. There are currently 7 CertZone Study Guides that address the items listed under this category. The blueprint item and the CertZone Study Guides that address the item are listed below. You can go directly from this list to the Study Guide by clicking on the Study Guide name.

I. Design and Support

1. Use a subset of Cisco IOS commands to analyze and report network problems
2. Use embedded layer 3 through layer 7 protocols to establish, test, suspend, or disconnect connectivity to remote devices from the router console
3. Determine IP addresses

I. Design and Support

1. Use a subset of Cisco IOS commands to analyze and report network problems
   

   Basic Router Operation
   WAN Protocols
   Network Management
   Access Denied: Network Security with Cisco Routers
   ISDN and DDR

2. Use embedded layer 3 through layer 7 protocols to establish, test, suspend, or disconnect connectivity to remote devices from the router console
   

   Physical Internetworking and Industry Standards for Networks
   Basic Router Operation

3. Determine IP addresses
   

   Topology and IP Addressing